Last updated 22.01.2026
SAS COGESTOUR (hereinafter "Cogestour"), headquartered in Paris, France, is committed to protecting the personal information (hereinafter "Personal Data") that you share with us, and hereby informs you how and for what purposes we collect and process such information.
This Privacy Policy applies to all Personal Data that we may collect via lesalpagesdevalcenis.com website (hereinafter the "Website").
1. Type and source of data
a. Browser data
The navigation systems used by our website collect certain personal data (log files). The transmission of this data is inherent in the use of Internet communication protocols. This information is not collected to being associated with specific data subjects. However, due to its nature, this information may make it possible to identify users through its processing and integration with data held by third parties. This information includes the IP addresses or domain names of the computers you use to visit our website, the URIs (Uniform Resource Identifiers) of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical status code of the server response (success, error, etc.) and other parameters relating to the user's operating system and computer environment.
This data is used for the sole purpose of obtaining anonymous statistical information on the use of our website and to ensure its smooth operation.
b. Cookies
Our website uses cookies to ensure its efficient operation and to improve our services. Cookies are small text files that are sent to the terminal you use to access the Internet (usually your browser) by the websites you visit. Cookies are stored on your computer or device so that they can be recognised by these websites on your subsequent visits. For more information about cookies, the types of cookies used on our website, how to disable them and how you can revoke your consent, see our Cookie Policy.
c. Personal data voluntarily provided by the data subject
Cogestour collects and processes personal data that you provide directly and voluntarily via our website, when you submit a request for information, subscribe to our services or you use other features that may be available on the website.
The personal data elements collected may include your surname, first name, telephone number, e-mail address, and other information normally contained in a hotel booking.
In addition, when you voluntarily send an e-mail via our website and/or to the addresses indicated on our website, we collect your e-mail address as well as any additional personal data contained in your message, to be able to respond to any request.
d. Minors
You must be over 16 years of age to provide us with your personal data. If you are a minor, you must obtain the prior consent of your parents or legal guardian before providing your personal data. If Cogestour becomes aware that a minor has inadvertently provided personal data, without the prior consent of a verifiable parent or legal guardian, that personal data will be deleted or anonymised.
2. Purpose and legal basis of processing
Your Personal Data may be processed by Cogestour: to contact you and/or send you information, including newsletters and communication about our products, services and initiatives; to respond to any queries you may have and to manage your relationship with Cogestour.
Data processing is necessary to provide the user with the requested service and/or carry out pre-contractual measures based on the user's free, voluntary and explicit choice.
3. Nature of the provision
The provision of your personal data is optional. However, if you wish to use any service offered on the Website, you must fill in all the mandatory fields of the relevant forms, failing which Cogestour will not be able to proceed with the requested services.
The provision of your Personal Data for receiving our newsletter and other communications is subject to your prior consent. If you withhold your consent, we may not be able to pursue the stated purpose, including the ability to inform you of any initiatives that may be of interest to you and/or to send you other information about Cogestour's products and services. You may withdraw your consent to the processing of your personal data by us at any time by writing to us at the contact addresses set out in section 8.
4. Method of processing
Your personal data will be processed exclusively for the purposes for which it was collected and in accordance with criteria of lawfulness and accuracy, and protecting the security and confidentiality of any information processed by adopting appropriate measures to prevent loss, alteration, cancellation, destruction, unauthorised access or processing or actions not in accordance with the purpose of collection.
Personal data will be processed by our staff committed to confidentiality and duly authorised to do so within the scope of their respective duties.
5. Sharing, transfer and disclosure of data
Whenever necessary and/or useful for the aforementioned purposes, Cogestour may delegate the processing of Personal Data to external service providers. These service providers will act on behalf of Cogestour, as data processors and are subject to a contractual obligation of confidentiality and otherwise required to provide reasonable protection for your Personal Data. Personal Data transferred to service providers will be processed and only to the extent necessary for the purposes of the service provided and to meet any regulatory requirements in accordance with applicable laws. Personal Data may be transferred abroad, even temporarily, in accordance with applicable legislation, including to locations outside France and the European Union, adopting all appropriate security and safeguard measures to ensure an adequate level of data protection and security. Personal Data will under no circumstances be disclosed or distributed to unknown parties.
6. Data retention period
Personal Data will be retained for as long as necessary to fulfil the purposes for which the Personal Data was collected or until you revoke your consent to the processing of your Personal Data.
7. Your rights
Please note that you may exercise rights under applicable privacy laws, including the right to request information about the processing of your Personal Data and the characteristics of the processing, the right to rectification and erasure of your Personal Data, to limitation of data processing, the right to object to the processing, the right to have such Personal Data transferred to another data controller and/or the right to lodge a complaint with the competent supervisory authority or to take legal action if you believe that there is non-compliance with the provisions of applicable laws. You also have the right to withdraw your consent to Cogestour's processing of your personal data at any time and free of charge. Withdrawal of your consent will not affect the lawfulness of the processing based on your consent prior to its withdrawal.
8. Data controllers and contacts
Cogestour, 19 avenue d'Italie, 75013 Paris
Email : direction@lesalpagesdevalcenis.com
If you have any requests concerning your personal data, if you have any questions about this privacy policy or if you wish to exercise your rights, please contact the data controller by writing to the address/email address given above.
Cogestour reserves the right to modify these privacy policy rules at any time. The privacy policy currently in force is the one published on the website.
